1. Productions Specifications

1.1 We have a policy of continuous product development and reserve the right to amend the specification of any goods or product without prior notice in relation to future sales.1.2 Products supplied may differ as a consequence from those on display or advertised unless agreed with you, the products supplied will be of equivalent value , functionality and appearance.1.3 Some kitchen furniture is made from quality natural wood and accordingly appearances may vary. Some woods will mellow with age and exposure to sunlight. 1.4 We endeavour to display as accurately as possible the colours of our products that appear on the website or any of the marketing created by Signature Kitchen Ltd. However we cannot guarantee the complete accuracy of the pictures or photographs that are shown.

2. Measurements

2.1 We will not accept any liability for any extra costs incurred by you as a result of incorrect of incomplete measurements or information supplied by you. 2.2 All dimensions specified by us are approximate.

3. Prices

3.1 All prices include VAT, where appropriate, at the prevailing rate and are subject to any promotional offer or discount. 3.2 Goods are delivered on weekdays directly to your home address if you live within the UK mainland and Northern Ireland. For weekend delivery, if available, a surcharge may apply. For delivery to the Channel Island, the Isle of Man, the Scottish Islands or the Republic of Ireland additional delivery charges may also apply. You will be advised of these additional delivery charges if you telephone our telesales number on 0845 388 1491 before you complete your purchase. 3.3 We will not bound to honour any prices, where we have indicated to you subsequently that the prices displayed have been displayed in error.

4. Payment

4.1 Deposits must be made by cash, cheque or a bankers draft. The price of any product is the price in force at the date and time of your order. 4.2 Payment for the goods may be made on delivery by guaranteed payment (cash, bankers draft) otherwise payment must be received 10 days in advance of delivery date. 4.3 The contract shall not have been concluded until we have received your deposit. We are entitled to refuse any order placed by you.

5. Delivery

5.1 We will endeavour to fulfil your order by the date set out in the contract. If this is not possible we shall endeavour to fulfil your order within thirty (30) days. 5.2 For all orders - any changes made to the content of your order will have an impact on your delivery date. We may therefore be unable to deliver goods on your confirmed delivery date should changes occur and if so, a new delivery date will be given. Should the customer want to change the confirmed delivery date specified on the contract they will be subject to a minimum charge of £50.00 per delivery date change. 5.3 You are responsible for providing a safe means of access from the public highway to the place of delivery. If our delivery staff consider that access is unsafe then we will not deliver the goods until safe access is provided. 5.4 If you are unable, for whatever reason to take delivery of your goods on the confirmed delivery date or we are unable to deliver the goods due to there being no safe means of access to the place of delivery we shall be entitled to cancel you r order and refund your payment less an administration fee of 20% of the order value (up to a maximum of £500 including VAT). 5.5 If we accidentally damage goods in the course of delivery our liability for that damage is limited to the repair, replacement or refund of the goods or the value thereof. Time of delivery is not of the essence in these terms and conditions. We will not be liable for any loss of damage suffered by you through any reasonable delay or delay due to unforeseen circumstances outside of the reasonable control of Signature Kitchen Ltd.

6. Installation

6.1 We are a supply only company, but if you would like to take advantage of one of our recommended fitters please contact your local store. 6.2 All appliances supplied by you the customer must be present on the day your recommended fitter arrives. If they are not present on the day the fit commences the appliances with not be fitted. 6.3 We are not responsible for appliances supplied to you.

7. Returns, Refunds and Your Right to Cancel

7.1 Subject to your statutory rights, products made or altered specifically for you, may not be returned nor will we provide any refund, unless they are defective or have been accidentally damaged by us in the course of delivery. 7.2 If we deliver incorrect or damaged goods for which you require compensation or other remedy, you must report the defect within 7 days of the date you receive them, or as soon as possible thereafter by contracting our Customer Services Helpline on 0845 388 1491 Please keep the products purchased in a saleable condition and retain the original packaging in the condition it was provided. 7.3 We will not be liable for any damage or loss resulting from repairs attempted by you or third parties.

8. Guarantees and Claims under Guarantee

8.1 The provisions of this clause 8 and clause 9 below, apply in addition to your statutory consumer rights in relation to faulty or misdescribed products. These rights are not affected by the guarantee. 8.2 The guarantor is Signature Kitchen Ltd, Unit 3 Clywedog Road South, Wrexham Industrial Estate LL13 9XS. 8.3 We guarantee all products against faulty workmanship and/or faulty materials for a minimum period of 3 months from the actual date of delivery. 8.4 These guarantees do not cover fair wear and tear, neglect, abuse or misuse of your goods; loss or damage due to fire, smoke, water, lightning, sunlight, weather, rusting, corrosion, theft or explosion; accidental damage or loss or damage caused by a third party. 8.5 In the event of a claim under guarantee occurring, please also phone our Customer Services Helpline on 0845 388 1491. 8.6 We will arrange to repair or replace the defective or incorrect item free of charge, Should a part no longer be available, it will be replaced with a part that most closely matches it. 8.7 We will not be liable for any direct or indirect loss of profits or other financial loss or damage arising out of defective, damaged or wrongly delivered products over and above the value of the goods themselves. This does not affect your statutory rights.

9. Site Content and Disclaimers

9.1 Every effort is made to ensure the complete accuracy of our website, however some prices/details contained on the website may change from time to time and it is possible that errors will occur. We will use our best endeavours to rectify any errors, as swiftly as possible but we cannot be responsible for any loss incurred. 9.2 To the maximum extent permissible by law, we exclude all warranties, express or implied as to the accuracy of the information contained in any of the material on this website. We cannot accept liability for any particular material on the website or as a result of any use of reliance placed upon the information contained on this website. 9.3 Any material downloaded or otherwise obtained though the use of the website is done at your own discretion and risk and that you will be solely responsible for any damage to you r own computer system of loss of date that results from the download of any such material.

10. Applicable Law

We control and operate the website from our offices within England/Wales. Accordingly the laws of England and Wales govern claims relating to it, including the use of, this website and the materials contained therein. If you choose to access our website from outside England and Wales you do so on you own initiative and you hereby agree that in the event of a dispute between Signature Kitchen Ltd and you the laws of England and Wales will apply at all time.